Purchasing Overview

AAxis Distributors, LLC –Pricing, Availability, & Ordering

WE APOLOGIZE FOR ANY INCONVENIENCE, BUT AT THIS TIME
AAXIS DISTRIBUTORS IS NOT ACCEPTING ORDERS OUTSIDE THE UNITED STATES

We welcome your business! It is our hope that the products and services we offer meet your expectations. If you are considering placing an order with us, please take a few minutes to review our purchasing procedures and policies.

FULLFILLMENT OF ORDERS

Purchases are processed in the order they are received. When you place an order, it is verified. Once payment has been approved, your merchandise will be shipped out as soon as possible – usually within 24 and 48 hours.

WE STRONGLY SUGGEST THAT YOU CONTACT US BY PHONE IF IT IS CRUCIAL YOUR ORDER BE FILLED
SOONER THAN IS OUR STANDARD PRACTICE SO THAT WE CAN EXPEDITE SHIPPING

To avoid any delays in fulfilling your order, we ask that you double-check any information you submit to us to make sure it is up-to-date, complete, and accurate.

MINIMUM ORDER

We have determined that an order of at least $25 (U.S. dollars) be placed. You will be charged the minimum $25 on any order with a product value of $25 or less.

PURCHASE ORDERS

PLEASE DO NOT SUBMIT PURCHASE ORDERS
DIRECT TO AAXIS DISTRIBUTORS OR TO AAXISDISTRIBUTORS.COM

All orders must be placed through the Shopping Cart provided on our website. We regret any inconvenience this may cause you. Feel free to contact us at 717-360-1866 if you need our assistance in placing an order.

CUSTOM ORDERS

We make every effort to stock parts that are frequently used; if you cannot find the item you are looking for in our online catalog, aaxisdistributors.com can help you obtain what you need – see Special Orders and Custom Manufactured Parts.

PRICING, AVAILABILITY, AND CATALOG ERRORS

We work hard to make sure our online catalog is current and accurate. But, please be aware that unscheduled updates, increased demand for product, and other unforeseen circumstances may affect the availability and pricing of certain items.

AAXIS DISTRIBUTORS DOES NOT GUARANTEE THE PRICING AND AVAILABILITY OF PRODUCTS IN THE FUTURE
– WE ONLY GUARANTEE WHAT IS CURRENTLY AVAILABLE IN OUR ONLINE CATALOG –

Occasionally errors and unintentional omissions occur which will be corrected in a timely manner upon the discovery of such oversights. We regret any inconvenience this may cause you.

BACK ORDERS AND DISCONTINUED ITEMS

Our normal processing time is two business days. If for some unforeseen reason, an item is no longer available or will be on backorder for an extended period of time, we will promptly notify you.

PRODUCT PRICES AND LIMITATIONS ON ORDERS

Prices and charges are effective immediately upon being displayed on our website and are subject to change without notice. The prices listed for all our products are in U.S. dollars. We reserve the right to place purchase restrictions or limits or to pass on any additional charges when applicable.

Prices quoted for custom parts are estimates only.

CHANGES TO ORDERS AND CANCELLATIONS

To change or cancel a custom order, see Custom Manufactured Parts

If you need to make changes or cancel your order, please do so promptly because most of our products are shipped within 24-48 hours. We will issue to you a Confirmation Number** at the time of your request.

PLEASE CONTACT US BY PHONE AT 717-360-1866 TO CANCEL AN ORDER

You may cancel your order for any reason and we will issue a full refund if it has not yet shipped. Once an item has shipped, the terms of our Return Policy will take effect.

**Please Note: You must have a Confirmation Number for your order to be deemed “officially canceled”

Thank you for making us — Your AAXIS!

QUESTIONS ABOUT ORDERING

ARE YOU HAVING TROUBLE LOCATING THE PART YOU NEED?
WOULD YOU LIKE TO PLACE A CUSTOM ORDER, BUT YOU’RE NOT SURE HOW TO START THE PROCESS?
PLEASE CONTACT US

[email protected]
717-762-2947

Do I have to set up an account to make a purchase?

No. Any Visitor may purchase products without registering with us. Just select the items you want, add them to your cart, and proceed to check-out … Easy, hassle free shopping!

For your convenience, any Visitor who wishes to become an Authorized Customer may establish an account.

If you would like to set up and account with us,
just go to MY ACCOUNT and complete the required form.

Registering with aaxisdistributors.com enhances your online experience with us by simplifying the ordering process, facilitating a speedy check-out, and ensuring the timely delivery of your order. Establishing an account provides you with an additional advantage — as an Authorized Customer, you will have easy access to a record of all your previous transactions with us.

How long will it take to process my order?

Purchases are processed in the order they are received. Once payment has been approved, your merchandise will be shipped usually within 24 to 48 hours.

IF IT IS CRUCIAL THAT YOUR ORDER BE FILLED SOONER,
PLEASE CALL US AT 717-360-1866 SO THAT WE CAN EXPEDITE SHIPPING

Is there anything else I should be aware of when placing my order?

Please note that most of the products listed on aaxisdistributors.com are not manufactured by our company.

We make every effort to procure high quality products, offer competitive prices, and provide helpful customer service. We will do what we can to help you make informed choices. Ultimately though, it is up to you to decide which products best suit your needs and financial means.

What should I do if I want to make a change to my order?

If you have placed a custom order, special terms apply – see Custom Manufactured Parts

We want you to be satisfied with your purchase.  If you have already submitted your order but it has not shipped yet, we will gladly help you to make changes – please give us a call at 717-360-1866.

If you need to make a change to your order after you have received it, please review the instructions outlined in our Return Policy.