We pledge to maintain a high level of customer satisfaction by monitoring the quality of our products and services!
Mission Statement
AAxis Distributors, LLC – Mission & Core Values
DRIVEN – DEDICATED – DEPENDABLE
Our Mission
Our mission is to make AAxis Distributors your central location for buying parts online by building and maintaining a diverse inventory, setting fair and competitive prices, providing friendly and helpful customer support, and by consistently delivering your orders in a time sensitive manner.
WE WANT YOU TO BE SO COMPLETELY SATISFIED THAT YOU RECOMMEND OUR COMPANY TO OTHERS
Our Core Values
Our Core Values encompass drive, dedication, and dependability in both standards and practice.
– DRIVEN
We are driven by the appreciation of the vital role we play in providing the parts you need to keep your equipment running properly and your business turning a profit.
It takes drive to meet the high expectations of our customers — we are very motivated and always looking for ways to better serve them such as regularly adding quality products to our inventory, supplying custom manufactured parts, and even offering discounted or free delivery under certain conditions.
– DEDICATED
We are dedicated to meeting your needs in a professional manner emboldened by the ideal that all people deserve to be treated with respect and dignity.
It takes dedication and a strong work ethic to consistently demonstrate our commitment to customer satisfaction — we recognize that our customers are not just account numbers or voices at the other end of the phone, but are real people working at real jobs.
– DEPENDABLE
We are dependable and we care. You can count on us to actually listen to your requests or concerns, offer practical advice when necessary, and complete your order in an appropriate amount of time.
It takes the valuable quality of dependability to develop an environment of trust — we have knowledgeable employees who routinely exhibit a genuine desire to help by responding with a positive attitude in everything they do from answering questions to following an order through to a successful delivery.